Refund policy
Return & Refund Policy
Mommy Ball Apparel Co.
At Mommy Ball Apparel Co., many of our products are made especially for you when you place an order. Because our apparel is produced on demand, we have the following return and exchange policy.
Returns & Exchanges
All made-to-order purchases are final sale, except for damaged, defective, or incorrect merchandise and where otherwise required by applicable law.
We do not accept returns or exchanges due to incorrect sizing, change of mind, or buyer's remorse.
Please carefully review product descriptions and sizing charts before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.
To help us resolve the issue, please provide:
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Your order number
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A description of the issue
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Clear photographs of the affected item
Once we receive your information, we will review the issue and work to provide an appropriate resolution. Eligible damaged, defective, or incorrect items may qualify for a replacement at no additional cost. Refunds may be issued when appropriate or required by applicable law. You generally will not need to return the original item.
Please send all requests to mommyball@mommyballapparel.com within 30 days of delivery. This reporting timeframe does not limit any rights provided by applicable law.
Order Cancellations
Because orders are sent into production, cancellation requests cannot be guaranteed once production has begun.
Please contact us as soon as possible if you need to request a cancellation.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Contact Us
For questions or assistance with an order, please visit the Contact Us page on our website.
Thank you for supporting Mommy Ball Apparel Co.
Made for life on the sidelines.